Royal 601sc User's Guide Page 105
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- Table of contents
- TROUBLESHOOTING
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Alpha 600/601 User’s Guide 99
PE Printer Error or Paper End
For example, if the last position you were in was REG, turn the key to
the REG position and press the Clear key and then press the Amount
Tend Total, Check, or Charge key to complete a sale. If your last
position was PRG, turn the key to the PRG position and press the Clear
key.
If the last thing you were doing was programming PLUs in the PRG
mode, return the PRG key to the PRG position. Press Clear and then
press Qty/Date to leave PLU programming mode.
3 Repeat the procedure you are trying to perform.
• If error still persists, perform a Half System Clear procedure. See Half
System Clear on page 102.
• As a last resort, perform a Full System Clear procedure. See Full
System Clear on page 103.
Sec code error appears in PRG, X OR Z modes
This prompt means a Manager Password is programmed.
▼ Enter the password number and press Check.
If Clerk E12 Displays In REG 1 or REG 2 Modes
This prompt means clerk numbers are programmed.
1 Enter the clerk number and press Clerk.
2 Enter the password and press Check.
PE Printer Error or Paper End
Both prompts means there is a paper problem.
1 Check if you are out of paper.
2 Check for a paper jam. If so, carefully remove any paper obstructing the
printer.
3 Check and make sure the paper was aligned properly in the printer and
that the printer bar is snapped into place.
Caution
Do not manually pull the paper. Always use the Feed key to remove or
advance the paper. Do not use sharp or pointed instruments in the printer
area. This can seriously damage the printer.
4 After the paper jam is successfully removed, press the Clear key. If PE
still appears, turn the Mode key to the OFF position. Unplug the cash
register, wait 10 seconds, and plug it back in.
- Contents 1
- 8 Running Reports 3
- 9 Maintenance and Options 4
- 10 Troubleshooting 4
- 11 Examples 4
- Before Starting 7
- CHAPTER 1 7
- What is in the Box? 8
- Important Phone Numbers 8
- Getting Started 9
- Installing the Paper Roll 11
- Installing the Barcode Reader 12
- PC-Based Software 13
- Setting the Language 14
- Setting the Date And Time 15
- Programming the Sales Tax 16
- Programming Department Keys 16
- About the Displays 18
- CHAPTER 3 18
- Operator Display 19
- Using the Mode Key Area 20
- Table 4 Mode key settings 21
- Using the Keyboard 22
- Using the Cash Drawer 23
- Using the Accessory Drawer 24
- About Paper Money 25
- Detecting Suspicious Money 25
- Things to Remember 26
- Programming the UV Light 27
- Using the Displays 28
- CHAPTER 4 28
- The Clerk Display 29
- Alphanumeric Code Chart 30
- Using Double Wide Characters 33
- Programming a Header Message 34
- Setting the Footer Message 36
- Setting the Machine Number 40
- Before Going to Register Mode 43
- Error Codes 44
- Advanced 46
- Programming Tax Status 50
- Programming Department Names 52
- Scrolling Messages 56
- Default Scrolling Messages 57
- Sample Scrolling Messages 57
- Programming the Credit Keys 61
- Programming PLU Descriptions 62
- Setting the Decimal Points 65
- Setting the Rounding Rates 66
- Programming Discounts 66
- Programming Coupon Discounts 67
- Method 1 69
- Method 2 70
- Programming Flag Options 71
- Table 19 Flag options 72
- Ringing up Sales and Using 77
- Training Mode 77
- Printing Receipts 79
- Using Training Mode 81
- Programming Complex Tax Rates 82
- Setting the Tax Rates 83
- Confirmation Report 84
- Running Reports 86
- Table 20 87
- Running Management Reports 89
- About X Readings 90
- About Z Readings 90
- About Management Reports 91
- Running a Clerk Report 92
- Running a Financial Report 92
- Financial Report Example 93
- Running an Hourly Report 95
- Running PLU Reports 96
- Maintenance and Options 99
- Installing a New Paper Roll 100
- Using the Battery System 101
- About the Serial Port 103
- Troubleshooting 104
- PE Printer Error or Paper End 105
- EJ -FULL Error 106
- Half System Clear 108
- Partial Reset 108
- Full System Clear 109
- If Nothing Helps 109
- Examples 110
- Transaction Codes 112
- Charge Sale 115
- Charge Return 115
- Coupon Discount Sale 115
- Credit Return 116
- Credit Sale 116
- Dept Shift Key 117
- Exempting Tax On An Item 117
- Gallonage Sales Transaction 118
- Multiplication Sale 119
- Multiplying By A Fraction 120
- No-Sale Function 120
- Overriding a PLU Sale 120
- Paid-Out Sale 121
- PLU Sale 121
- PLU Sale With PLU Description 121
- Plus Percentage Sale 121
- Received-On-Account Sale 122
- Return Sale 123
- Split Tendering Sale 124
- Voiding A Coupon Sale 125
- Discount 126
- Voiding A Multiplication Sale 127
- Voiding a PLU Sale 128
- Voiding A Sale 130
- Calculating Your Tax 131
- APPENDIX A 131
- Example Tax Chart 135
- The Worksheet 136
- Programming the State Tax 137
- Programming Tax in Canada 138
- Setting Tax Percentage Rates 139
- Product Information 141
- Safety and Legal Notices 142
- Limited Warranty 143
- Software Licensing Agreement 144
- Settings Tables 145
- Table 28 Flag options 147
- Language Table 152
- Alpha 600/601 User’s Guide 153
- Language Table 153
- Appendix D: Settings Tables 154
- US Tax Status Numbers 158
- Table 32 Accessories 159
- Alpha 600/601 User’s Guide 161
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